Terms and Conditions of Sale
01 - Identification and applicable law
SoTshirt is a registered trademark of CLICKWEB. All rights reserved. The whole of this site and the relations born from the orders placed via this site are subject to French and Community regulations.
RCS Nice 479,031,833
36 avenue Edouard Grinda
Sky of Provence beats C1
These general terms and conditions are subject to French law and are applicable to all commercial relations, existing or future, between CLICKWEB and any natural person aged at least 18 years old and with legal capacity on the occasion of an order placed via the website https://www.sotshirt.com. Only the general terms and conditions of sale validly placed online on the website https://www.sotshirt.com are opposable to Clickweb.
02 - Validity of the offers
Commercial proposals on the products sold are not permanent. The dates of validity of the offers proposed on the site SoTshirt.com are clearly mentioned on the home pages. These offers are also valid subject to the availability of the articles.
The promotions/discounts proposed on the site and/or in our emailing are only valid if the amount of the order is higher than the conditions of the offer after return.
In case of immediate unavailability of items or out of stock despite the efforts of the seller, the customer will be informed by mail. CLICKWEB reserves the right to modify their prices at any time. Items will be invoiced on the basis of the prices in force at the time the order is registered. The prices indicated are in Euros and include all taxes (including VAT). They take into account the VAT applicable on the day of the order. The offers of sale are limited to adults capable of contracting.
03 - Essential characteristics of the products
The products offered for sale are described in the product descriptions present on each item sticker.
The photographs present a global view of each item, some alterations concerning the colors may appear due to the computer support.
The proposed sizes are clearly mentioned in the form of a list. A size guide is available on the site.
04 - Validation of orders
The customer validates his order after having checked the box "I have read the General Terms and Conditions of Sale". By this action, the customer acknowledges having read the content of these General Terms of Sale, and agrees to accept them without reservation.
The customer will receive an e-mail confirming the registration of his order without undue delay. From then on, the processing and shipping will be carried out.
05 - Proof
Clickweb will keep a copy of the e-mail confirmation of the order as proof, unless there is a duly justified opposition from the customer, of the date, the object and the terms of the order within the meaning of the law of March 13, 2000.
06 - Payment
On the site SoTshirt.com, the payment of the order is done by Bank Card carrying the initials "CB" (credit card, Visa, Eurocard, Mastercard), by check or by transfer (for the French customers only). In the event of payment by bank card, the customer communicates the 16 figures present on the card, as well as the expiry date and the 3 figures present on the back of the card near the signature (cryptogram). The site http://www.sotshirt.com uses a secure payment method such as SSL (Secure Socket Layer). The banking data are encrypted and do not circulate in clear on the Internet network.
In case of payment by check or bank transfer, the sale will be effective only after receipt of payment.
07 - Delivery
The average delivery time is 4 to 7 working days depending on the destination, from the date of shipment. You will be notified of the shipping date by sending an email.
The delivery times indicated above and on our site are given as an indication and correspond to the delivery times generally observed. In all cases, the items are delivered to the delivery address indicated on your order. In order to avoid the post office delivery notice, we advise you to indicate an address where your order can be received during business hours. The seller cannot be held responsible for a delay in delivery during certain periods of high activity, such as sales periods or end-of-year holidays (saturated postal network), or in cases of force majeure. The following are considered as cases of force majeure discharging the seller from its obligation to deliver: war, riots, fire, strikes, accidents and the impossibility of being supplied with raw materials. The goods always travel at the recipient's risk. Always check your package upon arrival.
Depending on the country or destination, customs or other taxes may be charged, regardless of the shipping costs charged at the time of shipment of your package. In this area, the legislation in force applies according to the country mentioned on your delivery address.
08 - Legal guarantees
Legal guarantee of conformity :
All our articles are subject to a legal guarantee of conformity (Art L211-1 and following of the Consumer Code).
Article L211-4 code of consumption :
The seller is required to deliver a good in conformity with the contract and is responsible for any defects of conformity existing at the time of delivery.
It is also liable for defects of conformity resulting from packaging, assembly instructions or installation when the latter has been charged to it by the contract or has been carried out under its responsibility.
Article L211-5 of the Consumer Code :
To be in conformity with the contract, the good must :
1° Be fit for the use usually expected of a similar good and, where appropriate :
- correspond to the description given by the seller and possess the qualities that the seller has presented to the buyer in the form of a sample or model;
- present the qualities that a buyer can legitimately expect in view of the public statements made by the seller, by the producer or by his representative, in particular in advertising or labelling ;
2° Or present the characteristics defined by mutual agreement between the parties or be suitable for any special use sought by the buyer, brought to the knowledge of the seller and accepted by the latter.
Article L211-12 of the Consumer Code:
The action resulting from the lack of conformity is time-barred after two years from the delivery of the goods.
Warranty for hidden defects :
All our articles are subjected to a legal guarantee of the hidden defects (Art 1641 and following ones of the Civil code).
Article 1641 civil code :
The seller is bound by the warranty for hidden defects of the thing sold that make it unfit for the use for which it is intended, or that diminish this use so much that the buyer would not have acquired it, or would have given only a lower price, if he had known them.
Article 1648 paragraph 1 of the Civil Code:
The action resulting from redhibitory defects must be brought by the purchaser within two years from the discovery of the defect.
09 - Right of retraction, exchange and reimbursement
The customer has a right of withdrawal and cancellation of his order in accordance with Article L121-21-2 of Law No. 2014-344 of March 17, 2014 - art. 9 (V). If an item is not suitable, the customer can exchange it or obtain a refund.
The customer may return his package to CLICKWEB within fourteen (14) days of receipt without prior notice to the address mentioned below.
The customer may also inform CLICKWEB of his decision to retract or cancel within fourteen (14) days from receipt of the items ordered (last item received in case of delay). This information may be given to Customer Service by letter or email. Following this information, the customer has fourteen (14) days to return the package to the address indicated below:
6 RUE DE L'ETALOPE
The products must be returned in their original packaging, with all the elements that made up the product (instructions, accessories ...) and accompanied by the delivery note in the package.
Returns postage due or cash on delivery as well as damaged or incomplete items will not be accepted.
In the event of a return resulting from an error attributable to CLICKWEB, the return costs will be reimbursed (the customer will keep the postal receipt for the shipment). This condition applies in particular in the event of an error in product references when the package was packed or in the case of a missing or defective item or in the case of an item offered in substitution for another that would have been out of stock or delayed for a long period of time. In all cases, the returned items will be accompanied by the delivery note present in the package and must be returned within the time limits to the above-mentioned address.
In case of refund:
The customer will be refunded of the totality of the sums paid, including the expenses of sending out (standard rate), at the latest within 14 days as from the knowledge by Clickweb of the decision of the customer to retract (article L121-21-4 of the law n° 2014-344 of March 17, 2014 - art. 9 (V)).
Refunding can be deferred until the goods have been recovered or until proof of shipment of the goods has been provided, whichever comes first.
10 - Intellectual property and related rights
The SoTshirt.com site and all the elements which constitute it, in particular the various contents (photographs, texts, presentations, marks and drawings and models...) and the related software, are protected by intellectual property rights and related rights reserved to the only holders of these rights.
Consequently, any use, reproduction, representation or partial or total distribution of these elements is strictly prohibited with the exception of reproductions without modifications or alterations made for the purpose of personal and private copying in accordance with article L.122-5 . 2° of the intellectual property code.
11 - Liability
Despite all the care taken in creating and updating this site, errors, inaccuracies or omissions may remain as well as problems of connection to the site or interruptions in the connection. CLICKWEB declines all responsibility for any direct or indirect damage that may result.
Through hypertext links, you have the possibility to consult other sites. Clickweb cannot be held responsible for the contents of the sites to which it is referred and over which it has no control.
12 - Disputes
In case of claim or dispute, the parties will try to find an amicable solution before any legal action, it being specified that this does not interrupt the time to act. Any dispute will be subject to French law. The French courts will have sole jurisdiction.
13 - Legal information
The personal information collected for the purposes of distance selling is mandatory, this information being essential for the processing and routing of orders, the establishment of invoices and warranty contracts. Failure to provide this information will result in the non-validation of the order. In accordance with the law "Informatique et Libertés", the processing of personal information relating to customers has been declared to the Commission Nationale de l'Informatique et des Libertés (CNIL). The customer has (article 34 of the law of January 6, 1978) a right of access, modification, correction and suppression of the data which concern him, which he can exert near Clickweb. The customer can also, for legitimate reasons, oppose the processing of data concerning him.